Terms of Service

Last updated: June 23, 2025

1. Acceptance of Terms

By accessing and using RecuroAI ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

RecuroAI is a SaaS platform that provides subscription audit services to help companies optimize their software spending. Our service includes:

  • AI-powered analysis of subscription data
  • Cost optimization recommendations
  • Duplicate subscription detection
  • Professional audit reports
  • File upload and data processing capabilities

3. User Responsibilities

When using our service, you agree to:

  • Provide accurate and truthful information, including accurate employee count during registration
  • Use the service only for legitimate business purposes
  • Not upload malicious files or content
  • Respect rate limits and usage guidelines
  • Not attempt to reverse engineer or compromise the platform
  • Comply with all applicable laws and regulations

4. Data and Privacy

Your use of the service is also governed by our Privacy Policy. By using the service, you consent to:

  • Our collection and use of your data as described in the Privacy Policy
  • Processing of your subscription data for analysis purposes
  • Temporary storage of uploaded files for processing
  • Use of anonymized data for service improvement

5. Service Availability

We strive to maintain high service availability, but:

  • The service is provided "as is" without uptime guarantees
  • We may temporarily suspend service for maintenance
  • We are not liable for service interruptions
  • We reserve the right to modify or discontinue features

6. Employee Count Verification

To ensure fair pricing and service allocation:

  • During registration, you must provide an accurate employee count for your company
  • You must confirm the accuracy of your employee count by checking the verification box
  • RecuroAI reserves the right to verify your company size through public records or direct inquiry
  • Misrepresentation of employee count may result in account suspension or plan adjustment
  • You agree to notify RecuroAI if your employee count changes significantly

7. Usage Limits and Fair Use

To ensure fair access for all users:

  • API requests are rate-limited per IP address
  • File uploads are limited to 2MB and specific formats
  • Maximum 100 subscriptions per audit request
  • Excessive usage may result in temporary restrictions

8. Intellectual Property

All content and technology provided by RecuroAI, including but not limited to:

  • AI analysis algorithms and models
  • Platform design and user interface
  • Generated reports and recommendations
  • Service branding and trademarks

Remain the exclusive property of RecuroAI. You may not copy, modify, or distribute our intellectual property without permission.

9. Limitation of Liability

RecuroAI provides audit recommendations and cancellation guidance but is not responsible for:

  • Cancellation Failures: We are not liable if subscription cancellation attempts fail or if vendors refuse cancellation requests
  • Unintended Costs: Any unexpected fees, early termination penalties, or costs resulting from following our recommendations
  • Business Decisions: Final responsibility for subscription management decisions remains with your organization
  • Third-Party Actions: Service provider responses to cancellation requests or changes in their policies
  • Data Loss or Service Interruptions: Issues beyond our reasonable control including security breaches by third parties
  • Indirect Damages: Any indirect, incidental, consequential, or punitive damages
  • Liability Cap: Total liability shall not exceed the fees paid for our service in the preceding 12 months

Recommendation Disclaimer: Our AI-powered recommendations are suggestions based on data analysis. Always review cancellation terms, backup important data, and consult with your team before making subscription changes.

10. Disclaimers

Our AI-powered subscription audit service provides recommendations for informational and guidance purposes only:

  • Analysis Accuracy: AI analysis may not be 100% accurate; human review is recommended
  • Professional Review: Recommendations should be evaluated by qualified finance or IT professionals
  • Savings Estimates: Potential savings are estimates based on current data and market conditions
  • Cancellation Success: We cannot guarantee successful subscription cancellations or specific outcomes
  • Final Responsibility: All subscription management decisions remain your organization's responsibility
  • Service Variations: Vendor cancellation policies and procedures may change without notice
  • Business Impact: Consider operational impact before canceling business-critical tools

Due Diligence Notice: Always verify cancellation policies, export important data, and confirm with stakeholders before implementing our recommendations.

11. Account Termination

We reserve the right to terminate or suspend accounts that:

  • Violate these terms of service
  • Engage in abusive or fraudulent behavior
  • Attempt to compromise platform security
  • Use the service for illegal activities

12. Changes to Terms

We may modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms. We will notify users of significant changes through:

  • Email notifications
  • Platform announcements
  • Updates to this page

13. Contact Information

For questions about these terms, legal matters, or data concerns, please contact us at:

  • Support & Legal Affairs: ek@recuroai.com
  • Mailing Address: RecuroAI, 8920 garden stone ln

We will respond to all legal inquiries within 30 days and data protection requests within the timeframes required by applicable laws.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.